• The expiration date of the power supply is indicated on the barcode label of the device serial number (installed on the power supply and product box) and the GREEN warranty criterion for after-sales service support is only at the same date.
• Any damage or tampering with the barcode, the serial number of the device, or the sealing label of the power supply guarantee will invalidate.
• Environmental conditions for using switching power supplies such as temperature range, humidity, and basic ventilation are listed on the technical specifications label and manual. Power operation outside the mentioned conditions will void the warranty.
• Any physical damage such as melting and deformation of connectors, burning and any damage to wires, deformation, and paleness of the metal box caused by improper transportation and operation will void the warranty.
• Switching power supply warranty only includes technical defects due to power generation operations, technical defects due to opening the power door by unauthorized persons, tampering with internal circuits, incompatibility of power output for power supply with consumable hardware and installation in non-standard places and conditions, etc. is not included in the warranty service.
• Any damage caused by impact, natural disasters, fire, city power fluctuations, physical damage, fluid ingress is not covered by the warranty.
• Any physical damage, breakdown, or damage caused by improper operation by unconventional software and hardware outside the technical specifications of Power such as non-computer industrial applications (such as LED boards) and crypto-currency extraction (mining) will void the warranty.
• In case of general system damage to your PC components, according to our experts, GREEN Warranty will ONLY include the provision of services to the Power supply. Other hardware components and information stored by the user will not be covered by our warranty services.
• In all modular and semi-modular power supplies, each model has its own special cables. Replacing the cables with miscellaneous samples and not approved by GREEN experts or using other series cables and different models of GREEN power supplies on another model will invalidate the warranty.
• Any change in the specifications of the device and its opening by unauthorized persons will invalidate the warranty.
• Due to the rapid growth and development of computer parts, in the absence of the original model of the device, alternative models are offered, taking into account the price difference of the time being.
• Defective power supply to sales agents or warranty service office for replacement (according to warranty conditions), repair, or complete technical testing is the responsibility of the buyer.